Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

1.1 Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register for an account. This information is typically managed through our third-party authentication provider.

1.2 Payment Data: We may collect data necessary to process your payment if you make purchases, such as a subscription. All payment data is stored by our third-party payment processor. You should review its privacy policy and contact the payment processor directly for responses to your questions. We do not store your full payment card details on our servers.

1.3 Input and Output Content: We collect the prompts, text, images, or other data you provide to the Service ("Input Content") and the content generated by the Service based on your input ("Output Content"). This is necessary to provide and improve the Service.

1.4 Derivative Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service. For API usage, this includes API request logs.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Process your payments and subscriptions.
• Provide, operate, and maintain the Service.
• Improve, personalize, and expand the Service, including analyzing usage patterns and training our AI models (where explicitly stated or anonymized).
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (with your consent, where required).
• Ensure the security and integrity of our Service.
• Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services (including AI model hosting), customer service, and authentication services. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, analysis, or other purposes.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information and content only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to provide you the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Input and Output Content may be retained to improve the Service, unless you request deletion in accordance with your rights.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. If you wish to exercise these rights, please contact us using the contact information provided below. Our third-party authentication provider may also offer tools to manage your account information directly.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personally identifiable information from children under this age. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@pahlavan.co.uk